FAQ

FAQ

DO YOU HAVE QUESTIONS?


GENERAL INSURANCE QUESTIONS:

  • What types of insurance do you offer?

    Auto, home, life, health, business, etc.

  • How much does insurance cost?

    Premiums depend on various factors like coverage level, deductibles, and individual circumstances.

  • What is the difference between liability and full coverage insurance?

    Liability covers injuries or damage to others, while full coverage also protects your own vehicle.

  • Should I bundle my home and auto insurance?

    Bundling can often lead to discounts.

  • What is a deductible?

    The amount you pay out of pocket before your insurance kicks in.

GETTING A QUOTE:

  • How can I get a quote for insurance?

    Most agencies offer online quotes or over-the-phone consultations.

  • What information do I need to get a quote?

    You'll typically need information about your car, home, health, or other relevant details depending on the insurance type.

MAKING CHANGES AND CLAIMS:

  • How do I add a driver to my car insurance policy?

    Contact your agent to update your policy.

  • What happens if I need to file a claim?

    Your agent will guide you through the claims process.

  • How long does it take to get a payout after a claim?

    Processing time can vary depending on the complexity of the claim.

UNDERSTANDING COVERAGE:

  • What does my policy cover?

    Carefully review your policy documents to understand the specifics of your coverage.

  • What are the exclusions in my policy?

    Certain events or situations might not be covered by your insurance.

  • Do I need additional coverage (riders)?

    Depending on your needs, you might want to add additional coverage like flood insurance or jewelry protection.

COMPANY AND AGENT SPECIFIC QUESTIONS:

  • Are you a licensed insurance agent?

    Always ensure the agency is reputable and licensed in your state.

  • What are your hours of operation?

    Monday-Friday: 9AM to 5PM

  • Do you offer any discounts?

    Many agencies offer discounts for good drivers, homeowners, bundling policies, etc.

ADDITIONAL TIPS:

  • Be prepared to answer questions about your driving record, claims history, and other relevant details when requesting a quote.
  • Don't hesitate to ask questions and clarify any doubts you have about your coverage.
  • It's wise to compare quotes from multiple insurance agencies to find the best coverage and rates for your needs.
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